1. Information We Collect
We collect information that you provide directly to us when registering for the Lycan Security platform. This includes your name, email address, organizational roles, and billing details.
In addition to information you provide, we automatically collect certain telemetry and usage data when you interact with our CTEM services, including log data, device information, and IP addresses, to ensure the security and functionality of our platform.
2. How We Use Your Information
The information we collect is strictly used to provide, maintain, and improve our services. We use it to process transactions, provision accounts, and manage your organization's exposure profile.
We may also use this information to send administrative messages, security alerts, technical notices, and to communicate with you regarding platform updates.
3. Data Security and Retention
We implement appropriate technical, administrative, and physical safeguards designed to protect your personal information against unauthorized access, alteration, disclosure, or destruction.
We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy, or as required by legal obligations, resolving disputes, and enforcing our agreements.
4. Your Data Rights
Depending on your location, you may have rights under privacy laws like the GDPR or CCPA to access, correct, delete, or restrict the processing of your personal data. To exercise these rights, please contact our Data Protection Officer at privacy@lycansecurity.com.